INDEX  ORDER

Our Challenge:
"If we don't have it, we can get it. Give us your price to beat!"

No Retail Sales:
Sorry, but we do NOT sell retail. Please visit your local store, wholesaler, trade show, or another URL. If they don't carry what you want, suggest that they contact Cyber Import.

Email Ordering:
Please email us with our catalog order #, name of the item(s) of interest, cost if listed, and your shipping address. If you don't see it in our catalog, simply email us a .jpg of what you want. We will confirm the availability, length of production, and the target shipping date from China.

• Email: sales@cyberimport.com.cn

Time Zones: Our Beijing Office is on the opposite of side of planet with only a tiny window of live communication time to USA. It might be the next day before your questions are answered.

Sample Rebates:
Samples are not free. Like most factories, we also carry no inventory. If you need samples, and we can get them pre-production, you might be charged a premium cost. Upon receiving your confirmed factory order, a rebate will be given for any difference. Sometimes a "mold fee" is necessary. This mold fee is often refundable after ordering an accumulative total of goods that is specified by the factory.

Catalog Price Changes:
Our prices are subject to change without notice. We try to keep our catalog prices current. We have thousands of sources. With fluctuating commodity markets, or their simple failure to notify us, this can be a real challenge. If a price has increased at factory without our knowledge, we will not be able to fill your order at the catalog price. Only after we have received production confirmation and a target shipment date from them can we guarantee the price. Your payment will be refunded if we cannot fill the order at our quoted catalog price.

Inquiries:
Any import/export inquiry is most welcome. Larger orders are more easily filled. Shoestring budgets are sometimes unrealistic depending upon the industry. We do serve shoebox-sized buyers when possible. As a general trading company we can develop product and ship to any point on the planet. Knockout combination of high quality and low prices. This catalog is only a tasty sampler of the vast Chinese treasure chest that we produce or can source for you.

Re Seller Permit:
You don't need any kind of re seller sales permit, certificate, or ticket to be our international dance partner. We trade with anyone. No matter if you are a push-cart vendor, flea marketer, mom and pop operation, Internet mail order, super warehouse, chain store, or the gorilla of your industry. The larger the order, the more competitive our dance step. We enjoy dancin' with gorillas. However, don't be too shy to cut in.

Complaints:
Cyber Import problems are few. All our Chinese staff are trained in American and International expectations. If an importer is not satisfied with the staff's communication ability or any other reason, there is a quick remedy. Email the owners direct for a definitive English response and solution at:

• solution@cyberimport.com.cn

All rights reserved. Reproduction in whole or in part in any form or medium without express written permission of Cyber Import is prohibited. Gruppet® Trademark and Copyright are solely owned by Cyber Import.

Please email us with your  order, questions, or comments.

Last modified Mar 7, 2010